Services
Keeping your business on track
IT Strategy
As your business evolves so should your IT provision. We can help define a scalable strategy and manage the delivery.
Requirements Analysis
The definition of an IT solution can be a minefield. We can mitigate the risk and ensure expectations are met.
Selection & Procurement
Are you familiar with sourcing IT solutions? Can you compare specifications and vendors? With 35 years experience we can help.
Project Management
Overruns can be damaging and expensive. Drax IT have a successful record of delivering projects on time and within budget using either Agile or Waterfall methodologies.
Part Time / Temporary Staffing
Do you need a skilled IT resource but can’t justify the cost of hiring? Do you need temporary cover for a major project or to cover an absence? We can assist.
Merger & Acquisition Advice
A major risk in merging businesses is the joining of diverse IT systems. With several of these exercises undertaken, both nationally and internationally, Drax IT can help.
Disaster Recovery
Do you have policies, tools and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a disaster?
Business Intelligence / Analytics
Are historical, current, and predictive views driving your business? If not, you probably don’t have full visibility of a key driver, namely your data. We can help unlock this.
Process Re-engineering
Do you have workflows and business processes operating with optimum efficiency? Could you get more from your IT systems but don’t have the resources? Look to Drax IT.
‘We were delighted with the way Drax IT stepped in to assist during a problematic period. With our IT Manager unavailable and numerous issues outstanding following a complete upgrade to our main operational system, we needed help. Positive results were delivered immediately and Drax IT went out of their way to ensure no disruption was felt by the business or our customers. Gas Arc will undoubtedly use them for future engagements and I would rightly recommend Drax IT to other organisations looking for a professional IT Consultancy who will deliver on their promises.`
Managing Director
GasArc Group Limited
Services
IT Strategy Definition
Most businesses have a clear goal and a multi-year plan to ensure it is met. Typically this will be centred around growth initiatives and projections based on history and future opportunities. However to achieve this, whilst the contribution from IT will undoubtedly be immense, it is all too frequently overlooked. Drax IT will work with your management team to understand your aims, assess your current situation and will scope a strategy to ensure delivery. This will include:
- Options
- Timings (what should be done and by when)
- Investments (based on current prices)
- Infrastructure Recommendation
- Software Requirements
- Resourcing
Requirements Analysis
Unquestionably when it comes to your business then you are the expert. You will probably be aware of the inefficiencies and the areas where improvements can be made. With many years experience in analysing such situations and identifying ways of streamlining processes by making more effective use of IT we can:
- Analyse & document existing procedures
- Document & present process improvements
- Assess current system capabilities
- Advise whether existing IT investments can help
- Produce scoping document for additional system/s
Selection & Procurement
How many times do we read of major software installations that haven’t delivered the promised benefits? To avoid this you need to prepare a clear and detailed tender document which the software vendor delivers against. Do you have the time or experience to map your business processes in such a way that wriggle room is minimal? If not then Drax IT can help by:
- Documenting existing business processes
- Documenting desired future direction for the business
- Prepare a detailed tender document
- Identify potential vendors
- Evaluate vendor responses
- Shortlist solutions and script software demonstrations
- Oversee workshops and selection process
- Project manage implementation
Project Management
Project overruns can be catastrophic to a business and can incur huge financial overspends; just read the press. To avoid this you need to employ a formal project management methodology. We have experience of both Waterfall and Agile approaches though the latter seems to be more suited to most business scenarios at present. Drax IT will:
- Produce formal project plan (costed and resourced)
- Identify stakeholders and project team
- Chair regular project meetings
- Highlight blocking factors to stakeholders
- Oversee user acceptance testing
- Produce snagging documentation
Part Time / Temporary Staffing
At a time when businesses are forced to make staff cuts and employees are taking extended absences, it has never been more important to identify external resources who can step in. Drax IT can supply highly skilled and professional people on a frequency/term determined by you at a competitive price with none of the add-on costs associated with recruitment. We can provide:
- IT Director / IT Manager
- Programme / Project Management
- Business / Systems Analysis
- Infrastructure Engineer (call to discuss precise requirement)
- Certain technical staff (call to discuss precise requirement)
- On premise or remote
Merger & Acquisition Advice
Assessing a companies IT estate and identifying risks and potential savings prior to a merger is a complex task that shouldn’t be underestimated. Getting this wrong could easily negate the perceived benefits and ultimately jeopardise both businesses. We have undertaken this exercise on four occasions with great success. We will:
- Audit hardware (incl. purchase dates)
- Audit Software & Licensing (incl. versions)
- Assess human resource skill levels
- Determine & document system merge feasibility
- Recommend roadmap
- Project manage handover
Disaster Recovery
In the event of a natural or human induced disaster how quickly could you recover your businesses vital IT infrastructure? Do you have clearly documented procedures? Are staff aware of their responsibilities? Does your DR procedure compliment the business continuity plan? Has it been tested? We have run many such projects in quite diverse settings. To help you we will:
- Perform a cost / benefit analysis
- Understand criticality of each system
- Identify key staff (IT and general business)
- Identify alternative workplaces and replacement hardware sources
- Produce & document a resilient DR plan
- Project manage adoption and oversee a DR test
Business Intelligence / Analytics
The value of the data in your business systems is priceless. Not only does it show static facts and figures but it is capable of highlighting vulnerabilities and possible future trends. Of course this some of these benefits are only achievable if you can analyse the information in an easy and intuitive way; typically not via static system reports. We can:
- Show what is possible
- Highlight the benefits of different tools
- Oversee demonstrations & pilot trials
- Identify the hardware requirements
- Document & deliver the data staging process (tool dependant)
- Project manage the implementation
Process Re-engineering
Do you have aspects of your business that are in need of a refresh where IT solutions can help? Perhaps business growth has caused processes to creak? Maybe predicted peaks in demand can’t be accommodated? If so then we can help. Whether it be by challenging the status quo, bringing new ideas to the fore we will:
- Understand the needs
- Review existing processes
- Consult with the team
- Assess the budget
- Document & present findings and recommendations
- Project manage delivery
Why Drax IT
We are an entirely independent IT consultancy based in Norfolk. Our mission is to bring the efficiencies enjoyed by the multi-nationals to local businesses:
- Experience: 35 years delivering IT solutions to industry.
- Reputation: Repeat business is our testimony.
- Commitment: Your satisfaction is our guarantee.
What You Get
If you’re looking to transform your business, we can help you with the design and delivery of your IT roadmap. From strategy development through to solution implementation we will make a formidable partnership.